I am sure you have seen and heard this phrase that has become almost a default in conversations about AI and work. I have been thinking about it for months. It is supposed to be a reassuring phrase. That, in everything that AI is taking over, humans are still somewhere in the system overseeing, validating, and intervening when needed. But in the last few weeks, the more I have mulled over this phrase, the less reassured I have felt.
But something shifted last week.
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Image credit: NASA Seen during Artemis II’s lunar flyby on April 6, 2026, the Moon and Earth align in the same frame, each partially illuminated by the Sun. |
On April 10, 2026, four astronauts completed a mission to fly around the far side of the Moon. They went further from Earth than any humans in over 50 years. On their way back, for about 40 minutes, they were completely cut off from NASA mission control.
It was Accenture CEO Julie Sweet who said, "AI future should be human in the lead", and I love this reframing. This difference between loop and lead is not a subtle one. It is a powerful way to think about how organizations must use AI, but not at the expense of losing their own ability to think, learn, grow, and become more intelligent.
When an organization like NASA sends humans to space through missions like Artemis II, it is not because machines are incapable. It is because, in environments where there is ambiguity and uncertainty and the consequences are as real as it gets, we can't afford to outsource our judgement.
So, as AI is reshaping our work and our world, instead of thinking about whether or not we keep humans in the loop, we have to think more intentionally about how to keep humans in the lead! This means thinking about how we design roles, systems, training and work so that humans continue to build their capability and thinking and they continue to feel and express and to question and engage with each other.



