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Monday, January 29, 2024

Organizational and Labour Implications of ChatGPT

Where are you seeing the impact of ChatGPT in your industry/sector? Are particular roles more vulnerable?

Just came across a fascinating report by Future Skills Centre - Centre des Compétences futures on organizational and labour implications of the influence of ChatGPT in Canada. 


The report says that for Canada, ChatGPT has potentially the biggest impact on 12 occupations including Post-secondary Teaching and researchers, Computer engineers, Information systems managers, Physicists and astronomers, and Psychologists!


Interestingly, all of these roles fall into either the STEM (science, technology, engineering, and math) professionals or into the knowledge workers clusters that were previously identified as having the lowest automation risk and tightest labour market. The reason why these will be greatly impacted is the requirement of either writing and programming skills required for these roles and how generative AI tools like ChatGPT have the most potential to impact roles requiring these skills.

In Canada, none of these roles employ a particularly large number of people (Combined 4.0 per cent for 12 roles). So, ChatGPT or similar tools are unlikely to cause major changes in employment levels for these roles. They do, however, have the potential to drive significant improvements in labour productivity. For example, a recent study provided marketers, grant writers, consultants, data analysts, and human resource professionals access to ChatGPT. The study results showed that the respondents worked 40 % faster, and the quality of their work increased by 18%!

The future is AI-powered and individuals and businesses must strategize to implement ChatGPT in roles that align with organizational goals and help drive efficiency and innovation.

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