Donald's read on this: "On the surface, this comment is about design, but it could also be about something more profound: about L&D's very sense of identity coming under threat from AI." (p.21).
I think that's exactly right.
Donald notes that "The biggest riser this year is 'Showing value', up from #7 last year to #5 this year, with its highest-ever share of the vote. Anecdotally, it seems L&D is feeling the pressure to justify its existence."
Yes. We don't have a technology or AI problem; we have an existential problem about who L&D is and what our role is in this New World.
Donald frames L&D's new role as "a shift from content creation to performance consulting, from training delivery to capability ecosystems, and from reactive service to proactive partnership" (p.17)
I agree. But I don't think this shift will happen through better technology or more AI. Instead, it will happen through bringing even more humanity into our work.
I think the shift is contingent on L&D practitioners who know their craft deeply enough to make it human, visible, and connected to outcomes that matter to the business.
The survey's conclusion lands on a note of cautious optimism: "while we have no map, we do have a direction." (p.22)
Yes, we may have a New World and perhaps the directions to get there may look somewhat intriguing. But after 25+ years in this field working at the intersection of workforce development, competency assessment, and learning design across industry sectors, I can say that the destination for L&D has always been the same.
Does the worker know more, perform better, and contribute more fully as a result of what L&D did? Everything else is just the method we chose to get there.
The GSS 2026 report is available at https://donaldhtaylor.co.uk/research_base/global-sentiment-survey-2026/
Well worth your time.
#LearningAndDevelopment #WorkplaceLearning #TalentDevelopment #GSS2026 #HumanFirst #PerformanceConsulting #FutureOfWork

